Services and Support

Your house and all the system components will need service and updates to keep it up to date as technology advances.  With a Sounds Good Proactive Service Plan (PSP), you can pick the plan that is right for you to provide quick and efficient service throughout the year.

Our dedicated service department can monitor your system and fix software related issues remotely with our installed remote management hardware. If you need assistance in choosing the right plan please call us.

Sounds Good keeps it easy allowing you to choose from any of our three plans offering scheduled maintenance visits, discounted service rates, product discounts and 7 days a week remote monitoring when items need to be replaced or serviced.

Standard

A basic time and materials, pay-as-you-go service plan with no annual fee. Prompt service is based on technician availability

PSP – Plus

A full-service program that provides priority service and email response with reduced labor rates for on-site and remote login programming. Control4 4-site remote access included along with an annual Preventative maintenance visit

PSP – Connected

Our best plan offers unlimited full-service program with unlimited labor and support at no extra charge including remote monitoring and login 7 days a week.  All the benefits of the PSP Plus plan with priority service and support.

Service Request